As one of the companies with a longer track record in business, having been around for over 35 years, you may be surprised to learn that Compcare brands itself as one of the most innovative medical aid companies out there and one that is primarily geared towards a younger demographic, including young families and students. As people who fall into these demographics still tend to have very different healthcare needs to one another though is this really the right company for them when it comes to finding that 'perfect' medical aid plan?
Compcare Medical Aid Plan Basics
There are technically six different medical aid plans offered by Compcare for subscribers to choose from. These range from the hospital cover only Axis Plan to extensive family coverage plans to the Networx Plan that is designed especially for students. Within each of these plans though there is an option to 'mix and match' some of the coverages in order to score a discounted rate.
Although this may sound like it would be a confusing interface to navigate it is actually surprisingly initiative. Each benefit is explained clearly and there are even warnings, as you make choices, about what coverages you may need that are missing from certain packages that entering a few basic personal demographics may indicate you'd benefit from. Finally, if needed, at any time you can start an instant chat with a plan rep if you'd like a little more help making a decision.
While there is no formal special programme available to Compcare members there are a number of coverages and preventive health initiatives attached to all of the plans (including the hospital only standard level) that are not usually offered as standard. These include flu vaccinations, personalized nutritional assessment and healthy eating plans and personalized fitness Assessment and 'exercise prescriptions' as well as access to advice from nutritionists, personal trainers and mental health professionals.
As Compcare plans are primarily designed for younger people it makes sense that dealing with them, and your claims, is very much an online affair. After they are formally enrolled each member is assigned their own 'member area'. There they can print, email or text insurance cards or other information on as a needed basis, submit claims via photo messaging (as in snap a picture of a bill or statement and submit it as a text message) and download selections from a large library of informational PDF articles. There is also an area staffed by nurses and other medical professionals where basic medical questions can be asked via chat or text message.